Privacy Policy – Full Policy

At BSP-Mart, we value your privacy and understand its importance. We view privacy not just as a matter of compliance, but as a cornerstone of trust. Our commitment is to treat your personal information with respect and transparency.

This policy outlines:

How and why we collect your personal information.
How we use and protect your information.
When and with whom we share your information.
Your Choices Regarding Collection, Use, and Sharing of Your Information.

Notice and Scope of Our Privacy Practices

Our aim to provide clear, accessible information about our privacy practices to the customer. This policy applies to customer information obtained by BSP-Mart in India. We expect our affiliates and partners to maintain these standards.

Collection of Information

We collect information to fulfill your requests and improve your shopping experience. Our collection is designed to support these purposes and is limited to only what is necessary.

Personal Information

The personal information we collect may include contact and payment information such as your name, email and physical addresses, phone numbers and credit and debit card information. When you ask us to ship an order, we may collect information you provide such as the recipient’s name, address and phone number. For certain transactions, we may need to collect information to comply with legal requirements.

This information may, in some cases, include “sensitive personal data or information” as described below:

Sensitive personal data or information of an individual will include information collected, received, stored, transmitted or processed by a corporate or intermediary or an individual, including:

Password
User details as provided at the time of registration or thereafter; for example Residential Address, personal phone numbers, emails address etc.
Information related to financial information such as Bank/credit card information other payment instrument details of the users;
Information received by body corporate for processing, stored or processed under lawful contract or otherwise; Information regarding bank transactions,
Call data records and logs;

We collect Personal Information from you in a variety of ways when you interact with Inia’s Deal online. Some examples are when you:

Create an account on one of our websites;
Make an online purchase from us;
Use a gift registry;
Conduct a transaction where we collect personal information, including when required by law and regulations;
Request customer service or contact us;
Submit a BSP-Mart related story, testimonial, rating or review, or other user-generated content that may be posted on the site;
Otherwise submit personal information to us along with any related content of the communication.

Information from Other Sources

We may receive personal information about you from other sources as well. Examples of these sources are entities that can help us correct or supplement our records, improve the quality or personalization of our service to you, and help prevent or detect fraud.

Automated Information Collection

We receive and store certain types of information when you interact with our websites, emails, and online advertising. Our purpose is to allow the websites to work correctly, to evaluate use of the website, and to support website analytics and marketing campaigns. Some examples include:

We may collect technical information such as your internet protocol address, your computer’s operating system and browser type, the address of a referring website, if any, and the path you take through our web pages.
We use “cookies” to recognize you as you use or return to our sites. This is done so that we can provide a continuous and more personalized shopping experience for you. A cookie is a small text file that a website or email may save to your browser and store on your hard drive. As an option, you may disable your cookies. Please refer to your browser help for details.
We may also use web beacons. Beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our website and other sites were effective.

How We Use Your Information

BSP-Mart uses your information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions. Some examples include:

To fulfill your requests for products and services and communicate with you about those requests;
To register and service your account.
To administer surveys, sweepstakes, contests, and promotions;
To provide customer service and alert you to product information, including recalls;
To help us improve and customize our service offerings, websites, and advertising;
To send you information about our products, services, and promotions; and
To protect the security or integrity of our websites and our business and
To accomplish these purposes, we may combine personal and non-personal information we collect online including information from third parties. We may transfer or disclose your information within our corporate family of companies for these purposes.

How We Disclose Your Information outside BSP Mart

BSP-Mart does not sell or rent your personal information to third parties. We only disclose your personal information. Please note that any such disclosure made with your consent is limited to strictly on a need to know basis and only for the notified purpose.

Business Transfers

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of BSP-Mart or as part of a corporate reorganization or stock sale or other change in corporate control.

Your Consent Data Collection, Use, or Disclosure

BSP-Mart collects, uses, or discloses your personal information consistent with this policy. The method of obtaining consent is appropriate for the type of personal information being collected.

Marketing Preferences

We communicate with you in ways you want to hear from us. At the time of registration, you may choose the preferred mode of communication on the form or you may opt out of receiving such marketing information. Examples are newsletters, special offers, and new product announcements. We use the following standards for marketing communications:

We use an opt-in standard for phone and text messages. We also use an opt-in standard for sharing personal information with third parties for marketing purposes. Opt-in means we will only conduct the activity with your “express” consent.
We use an opt-out standard for email or for other communications like mail, text messaging and newsletters.

You may contact the Privacy Office as described below, to make changes to your preferences. If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt out of mail, include your mailing address. Please allow sufficient time for your preferences to be processed. It may take up to 30 days to process your requests related to email and 4-6 weeks for other requests.

Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order, such as regarding order status, shipment, or refunds.

Ads displayed on our website may be delivered by third-party advertising partners. These partners may use cookies to recognise your device and collect non-personal information about your browsing behaviour. This helps them display advertisements that are more relevant to your interests. The use of cookies by these advertisers is subject to their own privacy policies, not ours.

Online Operations and Advertising

You have choices about how we use cookies and display ads on our website. You can browse BSP Mart without accepting cookies; however, cookies help us recognize you across pages and enable essential features such as completing purchases. Without them, some site functions may not work properly.

To learn more about cookies and how to disable them, please refer to your browser’s Help section.

We may show you interest-based advertising – ads tailored to your browsing behavior on our site or others. For example, if you search for electronics, you may see ads related to electronics while you browse. These ads may be for BSP Mart or our advertising partners, but we do not share your personal data with them.

We also work with advertising networks that may use your browsing history across different sites to display relevant advertising, including BSP Mart ads on other websites. However, we do not allow those networks to share your BSP Mart browsing data with other sites.

You can opt out of interest-based advertising on our site and other websites through the available opt-out tools. After you opt out, you may still see generic ads, but those ads will not be based on your online activity.

How We Secure Your Information

Securing your information is a company priority. Whether you are shopping online or in our stores, we use reasonable security measures to help protect the confidentiality of personal information. BSP-Mart periodically reviews compliance with his Privacy Policy. We shall cooperate with appropriate regulatory authorities, including data protection authorities as per the laws of India, to resolve any complaints regarding the transfer of personal data that cannot be resolved directly.

Privacy Protections for Specific Types of Information Financial Products and Services

When you obtain financial products and services from us, we may collect and use certain financial-related information. We understand the sensitive nature of this information as well, and protect it in accordance with laws and our policies. Financial products and services include money orders, money transfers, credit card offerings, bill payment, and check cashing.

We protect payment card information we collect during transactions. We comply with industry standards that require safeguards for handling and securing customer information. These include using secure networks; encryption or other protection of cardholder data; physical and technical access controls; monitors and tests of security systems; and information security policies.

Contact Us

Please feel free to contact the privacy office with any questions or comments about this policy or about how your information is handled. You can also contact our Privacy Office via the addresses below:

Corporate Office

BSP-Mart Pvt. Ltd.

Raipur 492001 (C.G.) India

Phone: +91- 882-7646-500

Mail: Support@bspmart.com